Shipping & Pick Up
For most deliveries within Australia, we use courier services such as FEDEX; please note that couriers cannot deliver to PO Boxes, so provide a valid daytime delivery address.
To ensure safe delivery, a signature is required upon receipt.
You must be available to accept courier deliveries; re-delivery charges will apply if you are not present.
Include a daytime phone number with your shipping details if we need to contact you about your delivery.
For items weighing over 50kg, a tailgate delivery is usually required for residential addresses. This service is included in our standard shipping. Alternatively, you can choose to pick up the item from a nearby depot.
Free Shipping
Free shipping is available for orders over $100 AU Wide
Free shipping applies to most items on the site. However, some bulky items additional shipping costs will apply for deliveries to WA, North QLD, NT, TAS, and island areas.
Our staff will reach out to you after your order if these charges apply.
Shipping Time
Pinnacle Signage dispatches most items within 48 hours of receiving your order and payment confirmation. Delivery times are estimated as follows:
1 - 2 days: Sydney, ACT, Melbourne, Brisbane, Gold Coast
2 - 4 days: Rest of NSW, Rest of VIC
3 - 6 days: SA, North QLD, Perth
5 - 9 days: TAS, NT, WA
Pickup
Pickup is available at our warehouse, located at Unit 4/28 Nagle Street, East Wagga Wagga NSW
The warehouse is open from 8am to 5pm Monday through Friday.
We are closed on weekends and public holidays.
If you have any questions or need further information, please don't hesitate to contact us.